I have to be dragged to facial treatments because I don’t particularly enjoy them (especially the extraction process… OMG) and you will never know what the therapists apply onto your face. As a female pal told me once, these therapists may point to the shiny bottles and jars in their cabinets and say that’s the branded stuff that’s going onto your face. But once the lights are dimmed and your eyes are closed, who’s to know what exactly they apply for you? So it was with a little bit of trepidation, buoyed by reading the (likely sponsored) online reviews of Beauty Hope, that we popped by Waterloo Centre. The staff wear floral headbands and seem pretty friendly, so I saw that as a good sign.
I find the notices pasted everywhere “for gentlemen” quite hilarious too! 
Their notices for the gentlemen are everywhere. I suppose the staff get many indecent proposals.
The first thing I noticed upon entering the treatment ‘room’, which was basically just a partitioned corner, was that the bedding seems a little worn out. But everything appeared to be clean, at least.
However, the sound-proofing was non-existent. I could very clearly hear the client + therapist speaking on the other side of the partition (not wall). They were talking about someone’s husband having an affair, and after the gossip was over, they chatted about their height and weight and who supposedly looks younger / lighter than whom. *eye roll*
The facial treatment itself wasn’t too bad, though the product sometimes got into my nostrils or between my lips. Otherwise, the therapist (whom I’m guessing is Malaysian based on the accent) was gentle enough.
And the effects last for about 2 to 3 days, and not the 7 they promised. Basically you get cleaner and brighter skin for a couple of days. And without the extraction, there’s no reddening and no pain as well.
~ But the ‘sales’ portion was a bit troubling ~
What I found most mind-boggling was that I thought I’d given them an objection they cannot counter, when I said the facial is good but the soundproofing is horrid. Wait, scratch that. There’s zero soundproofing.
Yet they still insisted on having us pay something. Whether it was $880, half of that, $100 and eventually even $30. I hate desperation. Don’t you?
And I think it’s also a rather sly move to have the two therapists who’d done the facials for us be the ones to sell us something too. I find it much easier to turn down someone who had done nothing for me, such as a sales consultant who has been sitting out there at the front desk the entire time.
Would I go back to Beauty Hope? NO.
Would I recommend you visit them? Yes. Why? If you are there for treatments, it is fine. Say if you have a problem with sagging skin, or need help with weight loss, or if you simply need a listening ear ‘cos you need to rant, this place seems right for that.
If you want to have a relaxing facial and massage session and bliss out on the bed, and catch up on much-needed sleep, then this probably isn’t the place for you. But otherwise, I think the service is good, the therapists are quite skilled, and the prices are not too expensive.