Had dinner with my darling at Punggol Seafood yesterday as we had purchased a $55 Fave voucher for $110 worth of food at this restaurant. They serve up more-than-decent fare here, though service standards may not be the best. When we entered, we were directed to a table by a waitress who was giving off the ‘I’m so sick of this sh*t’ vibe. And the best part was when she was serving us the veggie dish – she actually stepped on my right foot which I had thought was safe under the table. She quickly apologized, of course, and as I’m not the sort who will demand to see the “manager” upon the slightest service lapse, I think she got off easy.
Probably also the same lady who broke one of the little acrylic stands (that are on all tables, showing the latest promos) while clearing the dishes at the table next to ours. <- It was rather loud and gave everyone a fright. XD
I’m not sure why. But after the Circuit Breaker, nothing’s quite the same anymore. You feel the same way? Like, the service standards in SG were nowhere near excellent pre-COVID19, but now it’s almost horrific.
And I suppose it’s a vicious cycle: customers feel let down so they don’t return -> bosses note the drop in sales and are less generous towards their staff -> staff are upset at pay cuts and general job insecurity -> staff end up being less welcoming towards customers. [*By the way, I’m not saying this is the case at Punggol Seafood. Just my general observation in SG as a whole]
For a Thursday evening, there was only 1 fish swimming in 1 of these tanks:

♫ Lonely… I am so lonely… I have nobody to call my own… ♪
And as for the crabs, I think I saw only about 20 crabs (at most?) in the 2 crates beside the fish tanks.
Yup… this veggie dish… I got my foot stepped on when the waitress was serving up this dish:
We decided not to have their keropok since we’ve never liked paying for the extras, so I cannot tell you if it’s good. The first thing we ate was the chinese spinach with bailing mushrooms. Delicious. I would order this again.
We also had the beef horfun (decent but nothing to shout about). Will probably try seafood horfun next time. BTW, they cook REALLY GOOD mee goreng here. We ordered takeaway previously and their famous mee goreng is certainly famous for a reason.

The fresh coconut is good though. Must order again!
I love it when the crab’s so fresh and so meaty / plump. At some places, there’s very little flesh (lots of empty space between the flesh and the shell) likely due to the crab starving for days as there aren’t many customers. The one we had yesterday was SO satisfying. I feel like buying another Fave voucher now. Hahaha!
We’d asked for a 900g crab. This one didn’t seem like 900g. Maybe 750 or 800? But I’m no expert and didn’t bring my weighing scale. (So just eat lah) I love the sauce. And I absolutely adore those mantou (you have to order at least 4, at $1 each). The mantou are large, crispy on the outside, fluffy and oh-so-warm within. PERFECTION!
We knew we might have trouble finishing all the food so I’d brought a container to bring home what we could not finish.

Don’t waste food, guys!
So we had chili crab for dinner again this evening! Haha!
They have other in-house promotions, if you cannot be bothered to buy a Fave voucher (still on sale, btw).
This is one restaurant worth supporting. The promotions are tempting and the food’s good. If service is a sticking point, maybe get takeaway instead? I have no qualms recommending friends to tabao from this place. If you take advantage of the existing deals, you’ll find the food is cheap and good.
Yesterday’s meal cost us (all-in) $56.80 inclusive of one other fresh coconut we took home.
3 Punggol Point Road.